Landlords and tenants don’t really have much to dispute. Not getting the toilet fixed for 6 weeks is not a dispute. You are just a bad landlord. Taking a tenant to the tribunal because they have punched holes in all your walls is not a dispute. They have broken the terms of the lease and must leave.  No dispute.

If you use a real estate agent to manage your property, you also have a contract with them.   In NSW, they must adhere to rules that state: “An agent managing a rental property must promptly respond to and, subject to the principal’s instructions, attend to all requests by a tenant for maintenance of, or repairs to, the property.” If they haven’t done this, your dispute might be with them rather than the tenant. Continue reading Negotiating Residential Tenancy Disputes →